These terms apply to all orders placed via slopeshop.nl (hosted at site20.inf20806.wur.nl). SlopeShop is operated by Luuk Paulus and Thomas Brouwer, based in the Netherlands.
Orders
An order is confirmed once you receive a confirmation email. We reserve the right to refuse or cancel an order, for example in case of stock issues or suspected fraud. You’ll be notified promptly and receive a full refund.
Prices and payment
All prices include VAT. The price that applies is the one shown on the website at the time of ordering. Payment is made via the available methods at checkout.
Delivery
Orders within the Netherlands are delivered within 1-2 business days. For other European countries, expect 3-5 business days. SlopeShop is not liable for delays caused by the carrier or circumstances beyond our control.
Right of withdrawal
You have the right to cancel your order within 14 days of receiving it, without giving a reason. You then have a further 14 days to return the product. We’ll refund the purchase amount within 14 days of receiving the return. Return shipping costs are at your expense, unless the item was faulty or incorrectly sent.
Complaints
Send your complaint to info@slopeshop.nl. We’ll respond within 5 business days.
Governing law
These terms are governed by Dutch law. Any disputes will be submitted to the competent court in the Netherlands.